Matia Eyewear

Shipping Methods

We offer free U.S.P.S. Ground Shipping on orders of $150 or more. Orders under $150 will incur Ground or Expedited shipping costs. International Orders will be shipped via Fedex based on actual shipping cost, please contact us for International shipping estimate. Stock accessories ship within 24-72 hours, custom accessories within 2-3 business days, frames are custom made and ship within 4-6 weeks. Please email for shipping quote, allow 1-2 hours for response.

• helenbantounas@matiaeyewear.com

• chrisbantounas@matiaeyewear.com

Returns & Exchanges

We can offer exchanges only on stock accessories. Our Matia frames ( eyeglass & sunglasses ) are custom made and can not be returned or exchanged. Vintage frames are sold as is, which means imperfect and can not be returned or exchanged. Any and all discounted frames or accessories are FINAL SALE, no returns or exchanges permitted.

Return Policy For Tejesta Frames Only

If you are not satisfied with your Tejesta Eyewear purchase for any reason, you have 7 days after delivery to initiate a return. 

Returned merchandise must be received in its original unworn condition, free from any marks (makeup or otherwise), scratches or damage, and in its full original packaging.

If your shipment is delivered to you in any damaged condition or if you are missing any part of your order, please notify us immediately at info@tejesta.com. Please always include your email address used at checkout, your order number, and also be sure to take and send photos with your email to customer service. Damage or missing claims made after three days of receipt will not be honored.

Once you have initiated your return and shipped your item(s) back to us using the shipping label provided to you, you can monitor progress with the tracking number provided. Depending on carrier timeframes and your location, transit time for your return package could take up to 14 days to arrive at our warehouse. Upon receipt, our warehouse will inspect and process your order to ensure glasses are in new, unworn condition. Once these criteria are met, your refund will be issued. This process can take up to 10 business days from the date your return was received in our facility. Depending on your bank, your funds will appear in your account 3-7 business days after it is processed.

Matia Eyewear Inc.
Whitestone, New York 11357